> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clarkstreethealth.com/llms.txt
> Use this file to discover all available pages before exploring further.

# iPhone: Bypass Do Not Disturb

> Configure Focus modes and exception settings on your iPhone so critical medical calls always reach you, even during Do Not Disturb or Focus mode.

## Method 1: Add to Favorites (Recommended)

Add your practice number to Favorites for reliable call breakthrough.

<Steps>
  <Step title="Open Phone app">
    Tap the Phone app on your iPhone's home screen.
  </Step>

  <Step title="Go to Favorites">
    Tap the "Favorites" tab at the bottom of the screen.
  </Step>

  <Step title="Add new favorite">
    Tap the "+" button in the top-left corner.
  </Step>

  <Step title="Select practice contact">
    Find and select your medical practice's contact from the list.
  </Step>

  <Step title="Configure Focus settings">
    Go to **Settings → Focus → Do Not Disturb**.
  </Step>

  <Step title="Allow calls from Favorites">
    Under "Calls", select **"Allow Calls From: Favorites"**.
  </Step>
</Steps>

<Tip>
  Favorites work across all Focus modes and iOS versions, making this the most dependable method for ensuring critical calls get through.
</Tip>

## Method 2: Allow Repeated Calls

Let through calls from the same number within 3 minutes.

<Steps>
  <Step title="Open Settings">
    Navigate to **Settings → Focus → Do Not Disturb**.
  </Step>

  <Step title="Enable repeated calls">
    Turn ON **"Allow Repeated Calls"**.
  </Step>

  <Step title="How it works">
    A second call from the same number within 3 minutes will bypass Focus mode.
  </Step>
</Steps>

<Note>
  Requires two calls within 3 minutes. For single urgent calls, combine with Method 1 or 3 for better reliability.
</Note>

## Method 3: Allow Specific Contacts

Manually select contacts that can always call through Focus mode.

<Steps>
  <Step title="Add practice to Contacts">
    Ensure your medical practice's number is saved as a contact.
  </Step>

  <Step title="Open Focus settings">
    Go to **Settings → Focus → Do Not Disturb**.
  </Step>

  <Step title="Configure call permissions">
    Tap **Calls → Allow Calls From → Add Contact**.
  </Step>

  <Step title="Select your practice">
    Choose your medical practice's contact from the list.
  </Step>
</Steps>

<Note>
  This method allows granular control over which specific numbers can call through, useful if you want different settings for different Focus modes.
</Note>

## Additional iPhone Tips

### Focus Mode Considerations

* Configure exceptions for ALL Focus modes you use (Work, Sleep, Personal)
* "Do Not Disturb While Driving" has separate settings — configure those too
* Check that "Silence Unknown Callers" isn't blocking your practice number

### Ringtone & Vibration

* Assign a unique ringtone to your practice contact for easy identification
* Enable "Emergency Bypass" for the practice contact in their contact details
* Keep ringer volume high even if notifications are muted

### Testing Your Configuration

1. Turn on Do Not Disturb or your current Focus mode
2. Have someone call from your practice number
3. Confirm the call rings through despite Focus mode being active
4. Test with different Focus modes if you use multiple
5. Verify Emergency Bypass works if configured

### Emergency Bypass (Advanced)

For maximum reliability, enable Emergency Bypass for your practice contact:

1. Open the practice contact in your Contacts app
2. Tap "Edit" in the top-right corner
3. Tap "Ringtone" and enable "Emergency Bypass"
4. Also enable "Emergency Bypass" for Text Tone if you receive SMS alerts

<Warning>
  Emergency Bypass overrides ALL Focus modes and volume settings.
</Warning>