> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clarkstreethealth.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Android: Bypass Do Not Disturb

> Ensure critical medical calls reach you even when your Android device is in Do Not Disturb mode.

## Method 1: Priority Contacts (Recommended)

Set your practice's phone number as a starred contact to always allow calls.

<Steps>
  <Step title="Open the Contacts app">
    Find and tap the Contacts app on your home screen or app drawer.
  </Step>

  <Step title="Find your practice's number">
    Search for your medical practice's contact or add it if not present.
  </Step>

  <Step title="Edit the contact">
    Tap the contact name, then tap the "Edit" button (pencil icon).
  </Step>

  <Step title="Mark as favorite">
    Tap the star icon (⭐) to mark this contact as a favorite.
  </Step>

  <Step title="Configure Do Not Disturb">
    Go to **Settings → Sound → Do Not Disturb**.
  </Step>

  <Step title="Allow starred contacts">
    Enable **"Allow calls from starred contacts"**.
  </Step>
</Steps>

<Tip>
  Starred contacts are permanently recognized by Android's Do Not Disturb system, ensuring reliable call delivery regardless of device updates or changes.
</Tip>

## Method 2: Allow Repeat Callers

Enable calls from numbers that call multiple times within 15 minutes.

<Steps>
  <Step title="Open Settings">
    Navigate to **Settings → Sound → Do Not Disturb**.
  </Step>

  <Step title="Enable repeat callers">
    Toggle ON **"Allow repeat callers"**.
  </Step>

  <Step title="How it works">
    If the same number calls again within 15 minutes, the second call will bypass Do Not Disturb.
  </Step>
</Steps>

<Note>
  This method requires the caller to call twice within 15 minutes. For truly urgent medical calls, Method 1 (Priority Contacts) is more reliable.
</Note>

## Additional Android Tips

### Volume Settings

* Keep ringer volume separate from media volume
* Set ringer to maximum even if media is muted
* Test with volume buttons during a test call

### Device-Specific Settings

* **Samsung:** Check "Exceptions" in Do Not Disturb settings
* **OnePlus:** Look for "Priority notifications" in Zen Mode
* **Xiaomi:** Configure "VIP contacts" in MIUI's DND settings
* **Google Pixel:** Use the standard Android settings above

### Testing Your Setup

1. Enable Do Not Disturb on your device
2. Ask a colleague to call from your practice number
3. Verify the call comes through despite DND being active
4. Test both starred contact and repeat caller methods if using both